1. Introduction

Link Business Process Inc. (LBPI) ("LBPI," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website or use our services.

By accessing our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information
• Full name
• Company name
• Job title
• Email address
• Telephone or mobile number
• Business address
• Other information you voluntarily provide through contact forms, inquiries, or service requests

Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of visit
• Website usage statistics
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Respond to inquiries and requests
• Provide accounting, compliance, HR, IT, and business support services
• Process service requests and engagements
• Improve our website and customer experience
• Send relevant service updates or business communications
• Comply with legal and regulatory obligations
• Protect our business against fraud or unauthorized access

By providing your personal information, you agree to its collection and processing in accordance with this policy and applicable laws.

4. Legal Basis for Processing

Where applicable, we process personal information based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

5. Sharing of Information

LBPI does not sell personal information.

We may share information with:

• Authorized employees and consultants
• Service providers supporting our operations
• Government agencies or regulatory authorities when required by law
• Professional advisers such as auditors or legal counsel

All third parties are expected to maintain appropriate confidentiality and security measures.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce our agreements

After the applicable retention period, information is securely deleted or anonymized where appropriate.

8. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

You may modify your browser settings to refuse cookies; however, some website features may not function properly.

9. Your Rights

Subject to applicable laws, including the Philippine Data Privacy Act of 2012, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of personal information where legally permitted
• Withdraw consent where processing is based on consent
• Object to certain types of processing
• Request information regarding how your data is processed 

Requests may be subject to identity verification and applicable legal limitations.

10. Third Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage users to review their respective privacy policies.

11. Changes to this Privacy Policy

LBPI reserves the right to update this Privacy Policy at any time. Changes become effective once posted on this website. We encourage visitors to review this page periodically.

12. Contact Us

If you have questions regarding this Privacy Policy or our data handling practices, please contact:

Link Business Process Inc. (LBPI)

Email address: info@linkbusiness.com.ph

Phone: -

Business address: SMB Prestige Bldg, San Buenaventura St., Brgy. Bagong Ilog, Pasig City